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Assisted phone bidding & reminders

USVSA now offers another free service for bidders who would like assistance phone bidding or just a reminder on the closing day of the auction.

We realize that it may not be convenient for you to access a computer during the closing minutes of an auction. So for those that request it, one of our staff will call you wherever you are in the world to assist you in any bidding you may wish to do.

Never lose out again in the last moments of the auction!

Even if you're out of the country, stuck in traffic or out to dinner you'll still have the opportunity to bid. If you have access to a phone, you'll now be able to bid from anywhere in the world.

Simply let us know which lot(s) you are interested in bidding on. One of our staff will call you on the final day of the auction to let you know the closing time(s) and what time to expect our call to assist with your bidding.

Minute by minute support

You will be contacted by us a few minutes before your lot(s) are expected to close. When we call during the auction we will provide you with the current bid and other relevant information.

At this point our phone-bidder assistant will ask you what bid you would like to place and will bid on your behalf.

Your personal phone assistant will let you know if you've been outbid and give you the opportunity to place another bid.

When does the phone bid end?

The phone bid ends when you are the only remaining bidder or when the bidding exceeds the amount you would willingly pay for a lot. As a courtesy, in most cases our phone-bidders will remain on the line with you until an item is sold regardless of whether or not you are the winning bidder. This allows you the opportunity to discover the winning bid and the level of interest in a lot.

We reserve the right to limit phone bidding for the most desirable lots in the auction, giving those priority.

We will always try to accommodate phone bidders, but it may not always be possible due to lack of phones or staff. While we will always do our utmost to assist, we cannot guarantee against any computer or internet issues that might arise during the auction.

To arrange a phone bid

Simply call or make an appointment before an auction and we will ask for your registration information and make arrangements to have someone call you when the lot(s) that you desire approach the ending time.

United States Vintage Surfboard Auction logo
399 E. Kawili St. #201, Hilo, HI 96720
Ph / Fax (808) 969-7171
Toll Free: (877) 969-7171

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